As the COVID-19 situation escalates and new government restrictions are placed, Building Team Solutions will do our best to make sure all our employees make it through this trying time. As we navigate these uncertain times, our prayer is that you stay healthy and safe. We are hopeful we will all pull through stronger and as a team. Below are a list of resources and information for your convenience.

Rosie the Riveter helped ignite enthusiasm with American womenIf Your Employment Has Been Affected by the Coronavirus (COVID-19)

If your employment has been affected by the coronavirus (COVID-19), apply for benefits either online at any time using Unemployment Benefits Services or by calling TWC’s Tele-Center at 800-939-6631 from 8 a.m.-6 p.m. Central Time Monday through Friday.

Evictions or Foreclosures

All evections and foreclosures have been suspended through April 19, 2020 unless there is a threat of
physical harm or criminal activity. See for further information and the most current updates.

Internet Access

Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.


Residents who have utilities that are currently cut off will be reconnected. If you or someone you know has had their utilities turned off due to nonpayment, please call the City to get them reconnected: 512-494-9400

Child Care & Early Learning COVID-19 Information

Many families and child care programs that participate in the Texas Workforce Commission’s (TWC) subsidized child care program have been affected by the COVID-19 pandemic. On Tuesday, March 17, 2020, TWC’s three-member Commission approved the following actions to mitigate the impact:

  • Effective March 1, 2020, children may accrue absences without impacting ongoing eligibility for services or provider reimbursements. TWC will continue to monitor the COVID-19 situation and make a future determination on when this absence policy will conclude. Providers will continue to be paid, if children are absent, or if the provider is temporarily closed due to COVID-19.
  • Workforce development boards are authorized to make supplemental payments to child care programs to cover lost parent share of cost payments. TWC will issue further guidance on calculating supplemental payments.

For the most up to date information on COVID-19, please visit

TWC will be issuing additional guidance to local Workforce Solutions staff shortly to address the following issues:

  • Interruptions in parents’ ongoing participation in work, education, or training
  • Child care eligibility redeterminations
  • Continued payments to child care programs
  • Texas Rising Star processes

Modified Services

Neighborhood Centers and WIC clinics are closed to the public. Staff will be operating alternative service models for delivering food, online assistance, and distributing benefits.

  • Immunizations clinics are closed to the public. However, the call center will continue to be maintained.
  • The Office of Vital Records is closed to the public. Staff are continuing to process mail-in, online, and phone orders at this

City of Austin Modified Services:

  • All library branches will be closed
  • All non-essential Municipal Court dockets will be rescheduled
  • Austin Animal Center will be closed to the public
  • All pools, golf courses, tennis centers, athletic programs, recreation centers, and cultural centers will be closed

Feeling Ill?

Symptoms of the Coronavirus include but not limited to:



Shortness of Breath

Learn more about COVID-19 symptoms on the CDC website.

Prevention of COVID-19

There is currently no vaccine to prevent COVID-19. The best way to prevent infection is to take steps to avoid exposure to this virus, which are similar to the steps you take to avoid the flu.

Good hygiene practices:

  • Wash hands often for 20 seconds and encourage others to do the same.
  • If no soap and water are available, use hand sanitizer with at least 60% alcohol.
  • Cover coughs and sneezes with a tissue, then throw the tissue away, wash your hands.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Disinfect surfaces, buttons, handles, knobs, and other places touched often.
  • Avoid close contact with people who are sick.
  • If you’re uninsured or without a provider, call CommUnity Care at 512-978-9015. Do not visit a clinic or hospital without being screened by phone first.

Wash hands with soap and water.

Wear a face covering.

Cover coughs and sneezes.

Avoid touching face.

Disinfect often touched surfaces.

Avoid close contact.

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If you are experiencing any of these symptoms, you are to self-quarantine. Limit all contact with people and pets as best as possible. Stay within your residence and adhere to good hyenine practices. If you are needing medical assistance, please seek medical care at the nearest hospital. Wear a face mask if possible and advise medical of your symptoms. If employed, please keep you employer advised of your status.

Additional Support and Resources

For the most up to date information on COVID-19, please visit: